It is sad that some people just use the BROADCAST function on their WA to send celebration greetings to EVERYONE in their contact list.

Some of their contacts are not even celebrating. Some are even strangers. This simply demonstrates ones sincerity in wishing a loved one vs a friend vs a stranger. Are they all the same ? These wishes do not even have the recipient’s name !! That’s so impersonal.

Greetings are meant to be unique with some emotions and feelings being expressed and not just a cut, paste and send affair.
How can one mean well when one is doing something blindly


Humility in 2018

Here we are, year end again.
For many I am sure, 2017 just flew by.

Looking back, what was 2017 all about ?

Have we touched someone ?
Has someone touched and changed us ?
Or have we offended, hurt someone ?
With our words ? Actions ?

We know we are not perfect
We do make mistakes
Yet somehow “sorry” seems to be the hardest word.
By nature, most human beings chose to be defensive
Is it Ego ? Pride ? Circumstances ? Positions ? Ignorance ?

Well, it’s never too late to let our guard down
Especially to people who are dear to us
Family, friends, colleagues, even mere acquaintances.
It’s always admirable to have big heart

To be real and to be apologetic when one is wrong
Then there will be more inner peace, harmony,
love, laughter and even happy tears

For me, 2017 has been a a year of LEARNING
With tears of pain as well as of joy
A year of revelation of behaviors and patterns, mine as well as others.

Thanks to everyone who has been my TEACHER this year

Merry Xmas, happy holidays and have a great 2018 ahead.

Sincerity ….

Our staff is more important than our customers.
For if we treat our staff well, they in turn will serve our customers great.

How we treat our staff is a DIRECT REFLECTION of how our company culture is directed towards customer service. 

Our patterns are consistent ….
Otherwise, we are just being hypocrites.
Be sincere.

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