Looking forward ……
Some of their contacts are not even celebrating. Some are even strangers. This simply demonstrates ones sincerity in wishing a loved one vs a friend vs a stranger. Are they all the same ? These wishes do not even have the recipient’s name !! That’s so impersonal.
Here we are, year end again.
For many I am sure, 2017 just flew by.
Looking back, what was 2017 all about ?
Have we touched someone ?
Has someone touched and changed us ?
Or have we offended, hurt someone ?
With our words ? Actions ?
We know we are not perfect
We do make mistakes
Yet somehow “sorry” seems to be the hardest word.
By nature, most human beings chose to be defensive
Is it Ego ? Pride ? Circumstances ? Positions ? Ignorance ?
Well, it’s never too late to let our guard down
Especially to people who are dear to us
Family, friends, colleagues, even mere acquaintances.
It’s always admirable to have big heart
To be real and to be apologetic when one is wrong
Then there will be more inner peace, harmony,
love, laughter and even happy tears
For me, 2017 has been a a year of LEARNING
With tears of pain as well as of joy
A year of revelation of behaviors and patterns, mine as well as others.
Thanks to everyone who has been my TEACHER this year
Merry Xmas, happy holidays and have a great 2018 ahead.
Exactly one year ago.
How time has flown by ….
The truth hurts.
Hence, people with good heart & intention will seem to be harsh and rough at speaking out to you. They are at least real and they still care.
At times, one needs to be awaken and jolted back to reality.
Our staff is more important than our customers.
For if we treat our staff well, they in turn will serve our customers great.
How we treat our staff is a DIRECT REFLECTION of how our company culture is directed towards customer service.
Our patterns are consistent ….
Otherwise, we are just being hypocrites.