Forgetting

FORGETTING.

A caption from the book
SELAMAT MENUNAIKAN IBADAH PUISI
by Joko Pinurbo

The easiest job to do is “forgetting”.
No need for intelligence. No need for education.  Just a little thought.

That is why many people do not like calendars, clocks and writing. It inhibits “forgetting”.

Seemingly, forgetting feels good. Liberating. Temporary.

The main enemy of “forgetting” is “WHEN”.
The best friend of “forgetting” is “WHENEVER”

It is often too that WHEN  and WHENEVER gets along well together.

(translated as understood by WL)

Listen with no prejudice

Many people feel that they are  listening well.

But their minds are already conjuring up answers even before they understand the real problem.

If you want to listen well, empty your thoughts first. Absorb and focus to what is being said. Have the sincerity to understand.

LISTEN WITHOUT ANY PREJUDICES.

Bear in mind you do not have an answer for everything.
And that’s entirely OK.

Listen …..

Listen to learn
Listen to understand
Listen to serve  
Listen to solve a problem
Listen before you speak.

You will be more successful in selling if you listen better. Poor listening skills leads to wrong proposition and you will be wasting everyone’s time.

Not every customer is your customer. If you listen well, then you will also know when to walk away or when to keep quiet.

Sorry

A mistake made.
A wrong turn taken.

If only you are willing to say sorry, willing to own up, stop being defensive and take sincere actions to correct your fault, life will be less complicated and meaningful relationship will be forged.

Nobody is perfect … and the ability to admit your shortcomings shows dignity and humility.

What’s your value ?

Inevitably customers will bargain and negotiate for a better price. It is human nature.

So, as a salesperson – what is your worth ?
What is your value ?
Where do you draw the line in giving better prices ?

In your quest to deliver great product and services,  your SELF-WORTH is important too. 

Should you have a feeling of desperation or being pushed into a corner by a customer, perhaps you have wrongly positioned your product or even perhaps chosen a wrong customer who does not appreciate your product/services.

They say that “Customer is King”.   

But remember …… a good KING is compassionate, understands his subjects and will not make his people suffer. 

Hence, are you then serving and being loyal to the right KING ?  Find a KING who appreciates you, values you and not taking you for granted.

Obsession

How badly do you want something ?
How badly do you want to WIN ?

Is your mind OBSESSED about exceeding your goals ?

Your OBSESSION will stretch your determination to the highest level you never thought you had. On the contary, a half hearted desire will just result in mediocrity.

New-ME

As we forge ahead into the new normal era, we will need to redefine our niche and strengths again.

We will need to adapt, change and re-change many times to achieve a balance on what our new routines should be like.

Our past strengths could be our new weaknesses today. Be prepared to leave some of our “old me” behind. 
Create a NEW-ME …..a one that is stronger and compassionate as well as living a life of mutual respect and empathy.

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