I am a patient guy, really.

I have been know to be impatient. If one were to ask my family, friends or colleague whether I am a patient guy, I believe all of them would say NO  in a jiffy.

I am impatient with bad services,  rude service providers, snail pace responses, some people’s lack of common sense and sometimes to people who do not see my simple point of view. Yeahhhh … I  know its not good, I admit.

Well, until as I was having my vacation in Paris recently with my family, I realized that living in Jakarta has taught me to be PATIENT in one area. The TRAFFIC.

I happpend to be in Paris on the 2 days (23-24 June) where they had a “demonstration carnival” in their push to bid as host for the 2024 Olympic Games. Roads were closed, sites were quardonned off and naturally traffic was in total chaos.

I rode in 2 taxis and they told me they have not experienced such “bad traffic” before. I could see them being frustrated, honking, driving precariously as they tried to not give way at all to whatever that is in front of them. Braking, accelerating, jerking. Geez it was really an unpleasant ride. Their body language showed annoyance. They seemed to be uttering words which I believe are some curse words in French.

Yes they were really VERY IMPATIENT. They told me that a normal 20 minute ride has now taken them 40 minutes and they are PISSED OFF.

I looked at my wife and smiled. Besides the jerking, we were completely at ease with a 40 minute ride. Ha ha …. we are from Jakarta, monsieur  !! Our normal car rides would be 1-2 hours on average.

I even guided the taxi driver using google maps and asking him to avoid all the “red stretch of roads”, with a smile and some humour. He was impressed at my cheerfulness and PATIENCE.

We arrived at our destination finally after a 20 minutes delay. We were calm but our driver was fuming mad, cursing the govt for not thinking of the public and he could not understand why or how an Olympic event can be organized in Paris. He dropped us off at 4 pm and he told us that he is going straight home and he will be home the next day too. 

” It is stupid to be out here” he said.

I turned to my wife and told her smugly  ” Dear, I am not so impatient after all, am I “


True “LOVE” to sell

A true Passion to Sell 

Is like finding love and falling in love
You believe in it, you pursue it  

It’s non manupulative
There’s no deception, no coercion
It has to be of free will

You act, speak and smile with your heart
Your action match your words,  pure and sincere

You serve, you simply do your best to impress
You get the sale, you take care of your customer
You hope for a long term relationship


Is selling your passion ?
Are you selling right ?


Passion to sell

When we speak 

When we present

When we try to influence someone 

We must “FEEL”  deeply for things we say

We MUST BELIEVE in it

We must be sincere

There should excitement

There should be enthusiasm

Only then can our proposition move our audience and make them emotionally connected.

Touch their hearts 

Serve their needs

Show them WHY our proposition is important and meaningful.

Only then are we adding value and knowledge to our audience.

A well informed customer will be our good customer.

Pancasila No.5

Keadilan sosial bagi seluruh rakyat Indonesia.


We are alive

We are strong

We have one chance

To seize an OPPORTUNITY

To be GREAT

Let’s DO IT

Learning

When you are humble and ever willing to learn
Your teacher is EVERYWHERE and can be ANYONE

Learn and do what a good man does
Learn  and see what “not to do” 

Either way, you are learning

Be pushy and have “no mercy” on “time”
As “time” has no mercy on us

Do it now
Do it quick
Why wait ?
Why tolerate those who waste our time ?

Should we not increase our expectations on others to speed up ?

Once the MOMENT is lost
We will NEVER get it back.

Let’s not miss the chance
Nor live our lives with regrets

And fail because we have been slow
Due to others
Or from our own behavior

A great speech ……

“You can have flaws, be anxious, and ever angry, but do not forget that your life is the greatest enterprise in the world. Only you can stop it from going bust. Many appreciate you, admire you and love you.

Remember that to be happy is not to have a sky without a storm, a road without accidents, work without fatigue, relationships without disappointments.

To be happy is to find strength in forgiveness, hope in battles, security in the stage of fear, love in discord. It is not only to enjoy the smile, but also to reflect on the sadness.It is not only to celebrate the successes, but to learn lessons from the failures.It is not only to feel happy with the applause, but to be happy in anonymity.

Being happy is not a fatality of destiny, but an achievement for those who can travel within themselves. To be happy is to stop feeling like a victim and become your destiny’s author. It is to cross deserts, yet to be able to find an oasis in the depths of our soul. It is to thank God for every morning, for the miracle of life.

Being happy is not being afraid of your own feelings. It’s to be able to talk about you. It is having the courage to hear a “no”. It is confidence in the face of criticism, even when unjustified. It is to kiss your children, pamper your parents, to live poetic moments with friends, even when they hurt us.

To be happy is to let live the creature that lives in each of us, free, joyful and simple. It is to have maturity to be able to say: “I made mistakes”. It is to have the courage to say “I am sorry”. It is to have the sensitivity to say, “I need you”. It is to have the ability to say “I love you”.

May your life become a garden of opportunities for happiness …

That in spring may it be a lover of joy. In winter a lover of wisdom. And when you make a mistake, start all over again. For only then will you be in love with life. You will find that to be happy is not to have a perfect life. But use the tears to irrigate tolerance. Use your losses to train patience. Use your mistakes to sculpter serenity. Use pain to plaster pleasure. Use obstacles to open windows of intelligence.

Never give up …..

Never give up on people who love you. Never give up on happiness, for life is an incredible show. “

Pope Francisco @ MAY 2017

SC Niro Ceramic Indonesia

Dedicated to all SCs of Niro Ceramic Indonesia. 

It has been a great day for me yesterday seeing all of you transformed to a new YOU !

Your energy and enthusiasm were clearly present and you participated whole heartedly. Thank you.

The training I hope will benefit you PERSONALLY ….. and enrich your lives.

Being focus, not giving up, pushing our limits and rising up to the challenge are what we MUST DO everyday. Be it in our work or daily lives.

The abilty to say “Thank You” , ” Sorry its my fault” and ” I need your help ” encourage us to be humble, not take things for granted and  control our ego.

Live with a Big Heart …. be kind, be supportive, be positive. Be a good person. And you will have peace and happinness. The All MIGHTY will bless us.

Have great New Begining ….

I support YOU.

Sincerely

Willie Low

Behavior


When presenting or selling, one must understand the BEHAVIOR of our customer (besides his needs). Every customer behaves differently and our presentation/proposition must be “custom-made” tailored to the “BEHAVIOR” of every customer.

ONE presentation or selling proposition  DOES NOT fit all.

Today, in the tile industry, product differentiation gaps are small. 

The human touch, the attitude, creativity, knowledge to share and services are KEY to add value and influence customers’ inherent BEHAVIOR.

Example
A customer NEEDS tile. But what and where  he ends up buying, how much he spends – will depend on how we have aligned ourselves to his BEHAVIOR.

Be GREAT in everything we do.
Our personality is equally important as our technical knowlege.

Growing up

Happiness in life is LIVING the moment
and not worrying about the wave that could come your way.

After all, when the wave comes,
you could very well enjoy the experience.

Do not worry about the fall
as you will remember the lesson.

Seize the joy NOW.
ENJOY your moment.
Celebrate life

Be passionate
It’s called growing up
AND ONE IS NEVER TOO OLD TO GROW UP.

We continue to learn everyday.

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