If only you are willing to say sorry, willing to own up, stop being defensive and take sincere actions to correct your fault, life will be less complicated and meaningful relationship will be forged.
Nobody is perfect … and the ability to admit your shortcomings shows dignity and humility.
Inevitably customers will bargain and negotiate for a better price. It is human nature.
So, as a salesperson – what is your worth ? What is your value ? Where do you draw the line in giving better prices ?
In your quest to deliver great product and services, your SELF-WORTH is important too.
Should you have a feeling of desperation or being pushed into a corner by a customer, perhaps you have wrongly positioned your product or even perhaps chosen a wrong customer who does not appreciate your product/services.
They say that “Customer is King”.
But remember …… a good KING is compassionate, understands his subjects and will not make his people suffer.
Hence, are you then serving and being loyal to the right KING ? Find a KING who appreciates you, values you and not taking you for granted.
As we forge ahead into the new normal era, we will need to redefine our niche and strengths again.
We will need to adapt, change and re-change many times to achieve a balance on what our new routines should be like.
Our past strengths could be our new weaknesses today. Be prepared to leave some of our “old me” behind. Create a NEW-ME …..a one that is stronger and compassionate as well as living a life of mutual respect and empathy.
After 2 months of closure, for many, the risk of falling sick is now overshadowed by the fear of hunger or not being able to provide food for their loved ones.
Like it or not the economy has to open up again.We must be brave to move forward whilst enforcing stringent rules to punish thosewrong-doers.
Let us all be responsible on our personal hygiene, social distancing rules and adapting to new behaviors. Easier said than done, but Open we MUST