6 Simple Habits that Change Managers into Effective Leaders

Sharing this great article by John Eades

  • Published on August 23, 2017 @ LinkedIn

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The debate about the difference between a manager and leader has been settled. Without question, there is a difference in both definition and behavior.

Just to ensure we are on the same page, here are my favorite definitions of both in action form:

Management: The manipulation of others for your own success

Leadership: Serving and empowering the lives that have been entrusted to you

Unless you grew up in a place of worship or had really strong figures in your life that taught you about serving and empowering, you most likely default to management. Why? Because it’s what’s taught in high school, college and organizational leadership development programs. In many ways, our environment is teaching us to be managers, not leaders, but unfortunately, that’s not an excuse. Here are six habits that can help change managers into leaders.

  1. Find a Purpose Beyond Money

While there is no question that money is important in life, one of the best ways to make a leap towards being a leader is to find a true purpose in your work beyond money. If the only reason you go to work is for money, your people will know and you will never make the leap to serve.

If this is an area you struggle in, pick up Simon Sinek’s new book Find Your Why when it comes out in September.

  1. Decentralize Decision Making

Most people move into a position of management because they were good at their job. Typically their first actions are to solve all the worlds problems and be a major part in every decision facing the team. The problem is the people they are now leading are being treated as followers and have a sense of being in a subordinate position, thus creating more followers, not more leaders. As leadership expert David Marquet says, “followers have limited decision making authority and little incentive to give the utmost of their intellect, energy, and passion. Those who take orders usually run at half speed, underutilizing their imagination and initiative.”

The key here is to not only be ok with your people making decisions make it a core part of their job.

  1. Give and Serve Outside of Work

I don’t mean to give financially, I mean give your time. Winston Churchill famously said “We make a living by what we get. We make a life by what we give.”

Look for ways to volunteer in your community or start a support group. The point here is if you learn to give up your free time to serve those that you don’t know, you most certainly will begin to serve and empower those that you do at work.

  1. Focus on Your Example

The old adage ‘do as I say, not as I do’ is an awful way to lead and a sure-fire way to erode trust with your team. Leading by example encompasses all your actions, from what time you show up at the office, how much vacation you take, what you wear, to the moral and ethical decisions you make both at work and home.

The choices you make every single day are watched and judged by others. Do your actions exemplify the way you want to be portrayed? One of the most important things you can remember is not allowing your title to effect a positive example you set for your team.

  1. Thinking You Have to Be the Hero

Like most professionals, I met my biggest weakness early on. I thought I was the only person who could do things right, and I had to have my hand in every decision. Then someone told me,

“If you want to go fast, go alone. If you want to go far, go together.”

It was exactly what I needed to hear. From then on, I knew I didn’t have to be the hero. Now, I surround myself with talented people, ask for help, give more responsibility, and try to listen more than I talk.

  1. Stop Making Excuses

If you habitually struggle with saying or thinking on a regular basis “There is never enough hours in the day” or “this quarter is so important,” stop and reflect on what you are saying. Every quarter is important and every day is important but it shouldn’t for a minute stop you from thinking critically about how you are leading other people.

I don’t care what the circumstance eliminate your excuses, take responsibility and put in the work.

The Windshield Mentality

No matter if you are a manager or a leader, I want you to begin embracing the windshield mentality. All the windshield mentality is, is thinking about what’s ahead of you instead of behind you. Start thinking and planning how you are going to implement these habits moving forward and never look back!

 

Mutual Respect

And this is true for whoever you are and at what level you are.

We are all human.

If you can bow to a person who is in a higher position than you ; as well as to a servant, a door man, a waiter or a office boy ….then you will live a happier life.

Do not be selfish with your respect for others.

Independence Day – Indonesia

 ….. and may our actions be based on hope and integrity ; rather than that of fear and selfish gains.

Conform to the right cause.
Conform to the right group.

In your heart ….. you should know what is “right”.

Freedom

Are you ready to take the plunge, the risk, the unknown, the uncertainty for a better tomorrow ?

A life of hope beats a life of fear ….

Kindness

Every day,  some where out there, someone needs a helping hand

You just need to open your heart to see it

Express your gratitude for what you have

By being KIND to others 

Make someone smile today …..

What can you do ?

Have a BIG HEART …
Kindness is never wrong, no matter who it is showered upon.

Treat others the way you would like to be treated  ….

Who can you show kindness to today ?
Make an effort.
Look around ….
There is ALWAYS someone who needs it.

the.gentleman.wolf-1501106896327

Familiarity

The burning fire in one’s eyes needs to be re-ignited ….

” Familliarity ” will not be good for one’s soul nor to the people surrounding you ;  be it internal or external customers. The competitive winning instict and speed will be missing. An overdose of flexibility & tolerance will prevail. 

Discipline will be compromised.

#passionsofwillie 

Friendship

A beautiful message received from a friend ………

Many years ago, after I got married I was sitting on a couch on a hot, humid day, sipping frozen juice during a visit to my father.

As I talked about adult life, marriage, responsibilities, and obligations, my father thoughtfully stirred the ice cubes in his glass and cast a clear, sober look at me.

“Never forget your friends,” he advised, “they will become more important as you get older.”

“Regardless of how much you love your family and the children you happen to have, you will always need friends.

Remember to go out with them occasionally, do activities with them, call them …”

“What strange advice!” I Thought. “I just entered the married world, I am an adult and surely my wife and the family that we will start will be everything I need to make sense of my life.”

Yet I obeyed him; Kept in touch with my friends and annually increased their number. Over the years, I became aware that my father knew what he was talking about.

In as much as time and nature carry out their designs and mysteries on a man, friends were the bulwarks of his life.

After 50 years of life, here is what I learned:

Time passes.

Life goes on.

The distance separates.

Children grow up.

Children cease to be children and become independent.

And to the parents it breaks the heart but the children are separated of the parents.

Jobs come and go.

Illusions, desires, attraction, ….weaken.

People do not do what they should do.

The heart breaks.

The parents die.

Colleagues forget the favors.

The races are over.

But, true friends are always there, no matter how long or how many miles they are.

A friend is never more distant than the reach of a need, barring you, intervening in your favor, waiting for you with open arms or blessing your life.

When we started this adventure called LIFE, we did not know of the incredible joys or sorrows that were ahead.

We did not know how much we would need from each other. Love your parents, take care of your children, but keep a group of good friends. Dialogue with them but do not impose your criteria.

FRD

Dedicated to all my Friends.

Let’s continue to be n touch …………..

Europe 18 June to 1 July 2017

lts been a while since I visited Europe. Even then, it was mostly for work and there was always a local host looking after us.

This time round, I took my family for a 12 day holiday to Amsterdam, Paris and Zurich. It was indeed a pleasant experience and we enjoyed it thoroughly. Of course there were moments of joy as well as moments of exasperation. Luckily, there was more joy overall.

As Alexis is only 10, it was great for her to see and also learn a few things on culture, behavior and mannerisms of people outside of Asia.

Firstly, on language. In France today, we are pleasantly pleased that the French we encountered in places we went spoke English. They understood us and were very helpful in giving us guidance. Though it will be nicer if they did it with a smile. Somehow they seemed moody and sullen.

The myth that the French spoke little English or ignored people who spoke English to them – does not seem to be true anymore. However, they do seem impatient and stern with an air of arrogance when giving answers (avoiding eye contact as well) : which I felt was rude.

We could see Pullman Hotel employs people from other countries to be at their front desk and breakfast area. Everyone was helpful and could cater to tourists from China, Korea and Latin countries, hence speaking in languages other than French whilst serving foreigners.

However, it was indeed contrasting when a low level receptionist was  helpful and polite but instead the captain of the hotel simply refused to answer us a simple question ; but insisted that we spoke to the concierge instead. And he (the captain) was not even busy.

I was making a joke to my wife  that perhaps this captain’s English was not so great and hence there is a defense machanism to divert me to someone else, instead of loosing face in case he did not understand me or could not answer me accurately. Or is he “looking down” on people who are not in “suit and tie” ?

The key point here is language. On our end, when we are in another country, it would be great if we spoke a little bit of their language. And on the French people’s end, it would be great too if they recognize the importance of English and other foreign languages today  ( I HOPE THEY DO), especially if they want to host the Olympics in the near future.

Now, on the other side of the coin, we happenned to be sitting beside a middle age American couple who thought that their American language was most superior in the world. They ordered coffee and made a scene comparing milk vs. cream and complained that their coffee was “burnt” and tasted awful, when infact I guessed they were just not being accustomed to the strong taste of black European coffee. Thats fine – if not for the fact that they complained that the waiter was bad and did not understand English. Hello,  you are in France, Mr. COWBOY who drinks only “light watery coffee” and light Budweiser !!

It would be like me (a Chinese) expecting the waiter to understand Mandarin and wanted tea to taste like Chinese Oolong tea and compalined that Mint Camomile did not taste good and was too diluted ???!!

Note – I am only too aware that not all Americans are like the ones I met here.

Again, the point would be on “language” ; and we should never assume that our language is the BEST in the world and that everyone else should understand it. Shame on us if we do.

Second observation  – cost cutting !! I was surprised that today KLM and AirFrance have adopted the Air Asia way (or was it vice versa).

Checking in and printing of boarding passes can only be done via an automated touch screen machine. Any checked in baggage will cost 35 € and the machine accepts credit cards too. In CDG Paris and Zurich, the luggage tag is even printed out from the machine and we have to tag our luggage ourselves. Then when we went to the check in counter, there was no person there. We had to scan our ticket ourselves as well as our baggage tag too and then push our luggage into the conveyor system. Wow !! Zero personnel needed for the whole check in process. Tickets are printed on cheap paper. No more ticket cards.

In Asia, Air Asia is regarded as a budget airline. Now KLM and AirFrance too ? Seems like everyone is cutting headcount and cost. It is indeed inevitable. 

Observation point – if one is not familliar with touch screen features, computer illiterate or uneducated,  one will have challenges with these machines. We saw many passengers fiddling with the machines – obviously confused and lost. Sadly, there were also very few AF personnel available to provide assistance. Language was again another barrier here ; as foreigners had challanges communicating with the AF personnel. 

Some autommated machines do not even accept foreign credit cards. (Not very ready on globslization, are you ?).

And with 35 € for 1 piece of check in luggage, everyone should travel light. Oh dear, we had 3 luggages to check in. Really … really ….nothing is for free anymore.

And it may be VERY WISE  to check in early to avoid “timing stress”. With the queue and the confusion, it took us 1 hour 15 minutes to finally reach our boarding gate. The normal discipline of checking in 2 hours earlier may not be enough (unless of course you already know all the steps and procedures).

I am happy though to note that we no longer need to pay a 1 € coin to get a trolley cart. Years ago, I felt this was so ridiculous. Not so much of the amount of the money –  but more of “how many foreigners would have a 1 € coins in their pocket ready on standby to get a trolley to bring our huge luggages ???”

Transportation in the city – we noted that it is so easy, comfortable, clean, inexpensive and efficient to travel by train. Every major cities are connected by rail and going from place to place was a breeze. Hence, it is important that one stays in hotel that is near the city central station. These stations are huge and had many lines, built years ago. Hello Indonesia, why oh why did we not learn this years ago ?

However, taxis are pretty expensive. In Paris and Amsterdam, some taxis have a fix rate of 50 to 55 € from the airport to any hotel in the city centre and vice versa. Of course, there’s always “thugs” who would prey on ignorant tourist and have their mileage meter switched on resulting to passengers having to pay 10 to 15 € extra. One thug even offered us a “traffic free route” for 85 € flat. Luckily, we refused.

On our last day, we were so lucky. Our taxi driver was polite, kind and honest. Told us directly when we boarded that the rate is fixed at 50 €,  googled for us for that the Garuda check-in gate was at row 31 and when we arrived at the airport, he automatically helped us to get 2 trolley-carts for our bagages. All done with a friendly smile. Wow. How can I not give him a good tip !! Europe is wishing us a pleasant flight home.

Well all in all, we learnt so many things in our days here.

Personally, I would have preferred to be served with more smiles, humility and patience. It would be nice if they were more open and receptive instead of being defensive. They should listen better and not assume the questions we had and thus giving us wrong answers. It would be wonderful if they showed more care and sincerity for our well being.

We are tourist. Of course we would like to feel warm, welcome, perhaps even pampered.

Well what do I know ? Maybe Asians are spoilt when it comes to demanding for good SERVICE. Errrr … customer is king ? No ? Oooops who taught me that ?

Communication is always a  2 way street and perhaps some Frenchmen is also blogging away now on how we Asians cannot communicate well, being too demanding or having too many questions (asking questions does not mean one is stupid, mind you).

But hey Europe is Europe. One country differs from the other and obviously, different nationalities differ in their own respective manners and behaviors. Some do welcome foreigners with a smile whilst perhaps others may feel impatient on having to put up with aliens “invading” their country and perhaps their ego challenged for having to serve Asians ? Well,  how delussional, arrogant and ignorant can one be ?

For today, I simply believe everyone is equal and Mutual Respect should be a culture for all human beings regardless of race, nationality, color or religion. The world would be a more beautiful place to live in then.

Good bye Europe. We enjoyed the scenery, the good food, the wine, the history, lakes, beautiful architecture, paintings, the clean drinking water from the tap, the friendly Swiss-German ; and we ceratinly would come back here again. The challeges we went thru were pale in comparison to all the other great things we encountered and saw.

To top it all, we met SUPERMAN in Zurich. Hello Clark Kent ….

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