Category: soul

Sincerity

It is sad that some people just use the BROADCAST function on their WA to send celebration greetings to EVERYONE in their contact list.

Some of their contacts are not even celebrating. Some are even strangers. This simply demonstrates ones sincerity in wishing a loved one vs a friend vs a stranger. Are they all the same ? These wishes do not even have the recipient’s name !! That’s so impersonal.

Greetings are meant to be unique with some emotions and feelings being expressed and not just a cut, paste and send affair.
How can one mean well when one is doing something blindly

?

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Humility in 2018

Here we are, year end again.
For many I am sure, 2017 just flew by.

Looking back, what was 2017 all about ?

Have we touched someone ?
Has someone touched and changed us ?
Or have we offended, hurt someone ?
With our words ? Actions ?

We know we are not perfect
We do make mistakes
Yet somehow “sorry” seems to be the hardest word.
By nature, most human beings chose to be defensive
Is it Ego ? Pride ? Circumstances ? Positions ? Ignorance ?

Well, it’s never too late to let our guard down
Especially to people who are dear to us
Family, friends, colleagues, even mere acquaintances.
It’s always admirable to have big heart

To be real and to be apologetic when one is wrong
Then there will be more inner peace, harmony,
love, laughter and even happy tears

For me, 2017 has been a a year of LEARNING
With tears of pain as well as of joy
A year of revelation of behaviors and patterns, mine as well as others.

Thanks to everyone who has been my TEACHER this year

Merry Xmas, happy holidays and have a great 2018 ahead.

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The best ….

We must question ourselves on the things we do. Is it logical anymore or is it still relevant today ?

If we wish to do something, then let’s make our work “a piece of art” that can be truly appreciated and admired by our audience.

Otherwise don’t do.

Mediocrity gets us no where.

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Prioritize the people in your life

Judge people by their actions and one will never be fooled by their words.

Notice the people who takes the extra effort to stay in your life. Never take them for granted.

Cherish the sincere ones. Don’t waste time on the rest.

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Damn …..

What’s the purpose of doing someting if YOU  do not even have the URGENCY to finish it or even have a target deadline to complete it   ????

It just shows that what you want to do is NOT IMPORTANT  !!

Please do not waste the time of others waiting for you …..

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Managers, Give More Praise Than You Think You Should

praise

It’s one of the toughest jobs of a manager: giving feedback. Many bosses find it stressful and difficult — but that may be because they are focused on offering criticism and correcting mistakes when they should be providing positive feedback. In fact, recent research shows that people see leaders as more effective when they give praise. Whatever is holding you back from offering compliments (Is it a desire to be seen as tough? A fear that the employee will start to coast?), get over it.
Proactively develop your skills in giving praise. It’s OK if the praise is brief — it just needs to be specific, rather than a general remark of “good job,” and ideally it should occur soon after whatever you’re praising the person for. And, of course, it’s best when the compliment is sincere and heartfelt.
Willie says :-
” Be careful though. Be fair to everyone. Be objective. Avoid favoritism. It is also common that MANAGERS tend to be “kinder” to certain individuals or groups and harsher to others “.
Based your praise on facts, historical progression and the complexity of each respective person/group’s task ; and NOT on paradigms or subjective evaluations due to your own weakness (as a leader) of being influenced by a subordinate who is closer to you than those who are not. “
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You

​No one should define your life.
YOU DEFINE YOURSELF.

Have you found YOU ?
Life is too short to be someone you are not.

Whatever you chose to be, let kindness be a part of YOU and live a life of love.

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Customer complaints

Every company  makes mistakes.
No matter how great it is.

To mantain reputation or to be even better, it is a must that EXCEPTIONAL EXTRAORDINARY efforts are rendered whilst handling complaints from an upset customer.

It should be quick, decisive and action oriented. Flexibility can be exercised. 

Only then will it encourage loyalty, appreciation and “promotion through word of mouth” by a contented customer.

Stronger relationships and customer retention are made in times of challenges and difficulties ; rather than in good times. Simply because, every grateful customer remembers a PROBLEM and how it is being resolved.

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