A picture paints a thousand words

Selling ….

Words, accompanied by visuals  – makes it more convincing. Shouldn’t one have a collection of visuals to share with one’s customers ?

Words like warmth …….. space …. rustic beauty …. random artistry, simplicity …. tonality variation, inviting ………. all articulated by the sales person precisely understood by the customer.

Dreams can be shared ………clearly.

Focus

Pikiran Anda menciptakan realita berdasarkan apa yang menjadi perhatian Anda. Ketika Anda belajar untuk mengelola dan mengarahkan fokus, Anda memiliki kekuatan untuk meningkatkan setiap aspek dalam kehidupan Anda.

Dedicated to all Niro Granite SCs.

Stay focus and stretch your limits. You will be amazed at what you can achieve.  Happy Monday and have a fantastic week ahead.

Supporting you …….

Willie.

Trust the music.

Source: Trust the music.

Reposting something I liked …….

SC Niro Ceramic Indonesia

Dedicated to all SCs of Niro Ceramic Indonesia. 

It has been a great day for me yesterday seeing all of you transformed to a new YOU !

Your energy and enthusiasm were clearly present and you participated whole heartedly. Thank you.

The training I hope will benefit you PERSONALLY ….. and enrich your lives.

Being focus, not giving up, pushing our limits and rising up to the challenge are what we MUST DO everyday. Be it in our work or daily lives.

The abilty to say “Thank You” , ” Sorry its my fault” and ” I need your help ” encourage us to be humble, not take things for granted and  control our ego.

Live with a Big Heart …. be kind, be supportive, be positive. Be a good person. And you will have peace and happinness. The All MIGHTY will bless us.

Have great New Begining ….

I support YOU.

Sincerely

Willie Low

Behavior


When presenting or selling, one must understand the BEHAVIOR of our customer (besides his needs). Every customer behaves differently and our presentation/proposition must be “custom-made” tailored to the “BEHAVIOR” of every customer.

ONE presentation or selling proposition  DOES NOT fit all.

Today, in the tile industry, product differentiation gaps are small. 

The human touch, the attitude, creativity, knowledge to share and services are KEY to add value and influence customers’ inherent BEHAVIOR.

Example
A customer NEEDS tile. But what and where  he ends up buying, how much he spends – will depend on how we have aligned ourselves to his BEHAVIOR.

Be GREAT in everything we do.
Our personality is equally important as our technical knowlege.

Paradox

Good judgement comes from experience ; and we gain experience from bad judgement.

One never stops learning …

You are only human …

Christina Perry singing

”  I can do it

    I can do it

    I’ll get through it

    But I’m only human

    And I bleed when I fall down

    I’m only human ” 

To appreciate others, YOU must first appreciate yourself.

Understand and realize that you are only human with strengths and challenges to continuously improve …..

Once in a while,  “dedicate” time, love or even perhaps a song to yourself.

Smile and laugh at yourself.

You are only human.


Moments …….

Things may not turn out as one wishes all the time

One does not get exactly what one wants always

One however should not lose hope
Don”t go thru life

Regretting for not trying

Being scared and not exploring

Wondering of what it could have been ?
Live the moment

Take chances

Take risks

Why wait

Seize your thrills and WOWs  now
Special moments  are made thru 

journeys of trials and pockets of 

small meaningful successes, happiness

and  pleasures.
If you do not do anything, nothing will happen

If you fall, you will learn

If you are blessed, you could achieve MOMENTS way beyond your expectations
“A beautiful and meaningful soul”

Patience 

 …. in the meantime ….just do your best.

Laugh …and live life to the fullest …..

But just don’t sit quietly and wait. Nobody will help you …if you do not first help yourself.

Do something …. take action ….make things happen. Enjoy the journey ….. have a positive attitude as you overcome challenges. Be focus. Do what has to be done. Ignore the “noise” around you. Forget about the people who belittle you …or made you seem small.

In your heart ….if you are doing the right thing, ignore those who think otherwise.

The efforts put in may even yield greater achievements and results  than you first hoped for. 
You are in control …DO NOT EVER FORGET THIS. The time will come when everyone will see your greatess.
Believe in yourself ….

I do ….

#passionsofwillie


Selling

Selling

Is about ME

As a person

My character,  my personality

How do I listen and understand

How do I care and know his (my customer) needs

Can I create a need that adds value to his life

Have I served him  sincerely

To the best of my ability

Selling

Should not be 

For the sole purpose of getting a sale

Through deception, coercion, manipulation

Then, I will perhaps

Only tricked him once

Pushed him into a corner once

Annoy him once

There will then be no continuity

Nor repeat orders

I have to respect my customer

Treat him as how I myself would liked to be treated

After all, we are both human beings, he and I

Only at different positions at different times

By the way

The above writings is not only about the “selling profèssion”

In our lives

We are selling everyday

A “customer”  could be our spouse, our child, our parent, our siblings or a relative

Hence shouldn’t we avoid deception, coercion and manipulation ?

Shouldn’t we have respect, sincere-care and love ?

Shouldn’t our personal and professional behaviours be aligned ?

Hence not forcing us to wear a mask depending on the roles we play ?

Can we believe the phrase   “love our customer and he will love us back” ?

If we can”t love even if we have sincerely tried very hard, then it is best to walk away and move on. I know I can’t sell to everyone nor can I please everyone.

Everyday,  I just need to learn to be a better person and be able to add better values (positive qualities and skills)  into  MY life ; so that I can in return enrich and better serve others who I engage with.

Selling is not about a product or service.

More importantly it is about ME.

My customers, my friends, my colleagues, my family

Are all a reflection of ME.

A reflection of my Heart & my Soul.

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